Gift Voucher – FAQ

GIFT VOUCHERS – Always the perfect gift (also at the last minute)!

Purchasing Gift Vouchers

Gift Vouchers are purchased just like any other item in our store. You can pay for them using any of the stores standard payment method(s). Once purchased the value of the Gift Voucher will be added to your own personal Gift Voucher Account. If you have funds in your Gift Voucher Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Voucher to some one via e-mail.

How to Send Gift Vouchers

To send a Gift Voucher you need to go to our Send Gift Voucher Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. (Note: Your 'Gift Voucher Account' must have a balance [i.e. you must have already purchased a Gift Voucher] before this link will show in the cart box. When you send a Gift Voucher, you need to specify the following:

  • The name of the person you are sending the Gift Voucher to.
  • The e-mail-address of the person you are sending the Gift Voucher to.
  • The amount you want to send. (Note you don't have to send the full amount that is in your Gift Voucher Account.)
  • Optional: A short message to the recipient, that will apear in the email we will send to them.
  • Please ensure that you enter all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.

Buying with Gift Vouchers

If you have funds in your Gift Voucher Account, you can use those funds to purchase other items in out store. At the checkout stage, an extra box will appear. Ticking this box will apply the funds in your Gift Voucher Account towards your purchase.

Please note: You will still have to select an additional payment method if there are not enough in your Gift Voucher Account to cover the total cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance will be left in your Gift Voucher Account, and you will be able to apply it towards future purchases.

Redeeming Gift Vouchers

If you receive a Gift Voucher by e-mail it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The Email will also contain the Gift Voucher Number. It is probably a good idea to print out this e-mail for future reference. You can now redeem the Gift Voucher in two ways:

  1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. If you do not already have an account with us, you will be prompted to create an account, before the Gift Voucher may be validated and placed in your Gift Voucher Account, ready for you to spend it on whatever you want.
  2. During the checkout procces, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You can then use the amount towards the purchase of any item from our store.

How long can I use my gift certificate?

All gift certificates are valid until the end of the 3rd year after the purchase

When problems occur

For any queries or problems regarding the Gift Voucher System, please contact the store by e-mail: service(at)4sale-fashion.de. Please make sure you provide as much information as possible in the email. Importent are Customer Number, Gift Coupon Code and your Browser.

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